Shipping Policy

Shipping Regions

We currently ship Augmented NAC products to customers across Africa, the Middle East, and select international locations. Our primary distribution hubs are located in:

• Harare, Zimbabwe - Serving Africa
• Dubai, UAE - Serving Middle East and international markets

Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Times

Delivery methods and times vary by location:

Note: Delivery times are estimates and may vary due to customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We offer:

• Standard shipping - Most economical option
• Express shipping - Faster delivery (where available)

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress. If you don't receive tracking information within 3 business days, please contact us.

International Orders

For international shipments, please note:

• Customs duties and import taxes may apply and are the responsibility of the recipient
• Delivery times may be longer due to customs processing
• Some countries may have restrictions on supplement imports

Damaged or Lost Packages

If your package arrives damaged or goes missing, please contact us immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order.

Contact Us

For shipping inquiries, please reach out: